HongrpulseHongrpulse · Customer care
Privacy Policy
Information you provide
When you request our services, you may provide contact details, shipping and billing addresses, order information, and messages or supporting materials for customer service. Payment information is handled as appropriate to the payment method and service used.
How information is used
We use information as necessary to respond to enquiries, process and fulfill accepted orders, coordinate delivery, handle returns and refunds, and meet applicable obligations.
Service Providers and Partners
We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers, and customer support providers, as necessary to fulfill orders, process payments, or provide other requested services.
Browser storage
Your browser stores the product identifiers, selected colours and quantities in your shopping bag using local storage so it can remain available after a refresh. Clearing your bag or the site’s browser storage removes this data. We do not add marketing analytics or advertising trackers.
Your requests
Contact [email protected] to ask about your information or request access, correction or deletion. We handle requests in accordance with applicable requirements and any obligations relevant to the information concerned. Retention depends on the purpose and applicable requirements; we do not specify an unconfirmed fixed retention period.
Contact
Hongrpulse 33 Impasse Patoche, Les Granges, 24350 La Chapelle-Gonaguet, France [email protected]